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What are the educational objectives

of this training?

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Following this training, you will know how to use the techniques necessary to express yourself accurately during your professional interactions, and in particular

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• Understanding the behavioral mechanisms of interpersonal relationships

• Identify your own modes of operation and communication

• Express your point of view in a respectable way for you and your interlocutor

• Receive and give constructive criticism

• Gain confidence and self-confidence.

 

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What is the content ?

 

Before the training, you will receive a questionnaire to fill out, which will allow you to define your preferred mode of communication.

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During the 2 days of face-to-face training, different areas will be addressed. You will learn to:

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- Identify your preferred mode of communication

- Understand the 4 major behaviors of interpersonal relationships

- Determine your obstacles to assertiveness

- Recognize the different emotions and their impact on your behavior

- Manage your emotions to adopt an assertive posture conducive to dialogue

- Dare to express yourself

- Know how to say "no"

- Learn how to make a request

- Make constructive criticism

- Develop your active listening

- Accept a justified remark

- Hear and respond to an unjustified remark

 

 

Each item is animated by concrete exercises, role plays and scenarios from your own experience in order to optimize your learning.

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What teaching method is used?

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• Exchange and sharing of experience between participants

• Theoretical and methodological contributions on the subject of training

• Practical exercises, role plays and concrete situations

• Self-diagnosis on the theme of training via a test: "What is your preferred mode of communication?"

• Written training support given on the 1st day of training

• Group of 8 people maximum

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What monitoring means are in place?

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• 1 group sharing session of 1h30 with the participants of the group is offered 2 weeks post-training with theoretical and practical reminders according to the request.

• Possibility of carrying out individual and personalized coaching sessions on the theme of training with your coach-trainer. (Optional)

 

 

What are the strengths of this training?

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• The training takes place in a small group in order to optimize your knowledge acquisition

• The multiple role plays and scenarios allow you to increase your memorization through the experience

• Sharing, listening and discussion sessions on issues encountered by each participant will help you progress and progress quickly

• The 1h30 follow-up session with the group + the possibility of carrying out coaching sessions with your coach-trainer will allow you to anchor your knowledge

• At the end of the training, a certificate stating the objectives, the nature, the duration of the action and the results of the evaluation of the learning outcomes of the training, will be given to you.